Terms & Conditions


  1. Freight
  • -Free freight on supply orders over $50.00 in our local trading area. Free freight policy applies only to supplies that can be delivered via our own trucks and UPS ground service.
-Items such as office furniture or items weighing over 70 lbs. must be shipped via our trucks or local carriers and free freight policy does not apply. We will quote additional freight, setup or installation charges for these items prior to processing your order.
-All orders under $50.00 are subject to a $7.50 service charge.
-All orders shipped outside of our local trading area may be subject to additional charges. If this is the case, you will be notified of these charges prior to processing your order.
 
Payment Options
-Credit Card Payment. Peck's Office Plus accepts Visa, Mastercard, American Express and Discover.
-C.O.D. Payment.  Your order may ship C.O.D.. If shipping C.O.D. via UPS, there is an additional charge of $5.00 (charged to us by UPS) for picking up your check.
-Open Account Billing. For corporate customers with a good credit history, we offer NET 30 day open account billing. Contact us for a credit application if you would like to open an account. We will process your application swiftly.
 
Returns
All products are backed by a 30 day money back guarantee. We require that all items be in their original packaging. We will replace damaged or defective merchandise that is returned to us in the original packaging.

Merchandise ordered in error by the customer is returnable providing it has not been used and is in sellable condition. Customer is responsible for return freight on customer errors.

Please call us at 718-235-2200 to arrange ALL RETURNS. Our driver cannot accept returns without prior authorization.

The above return policy does NOT APPLY to:

Office Furniture that has been already assembled
Custom or special order furniture
Custom imprinted forms
Special order and non catalog / non-stock items
On these occasions, we will contact the vendor/manufacturer in question and try to develop the best solution possible.

Unless defective, the following items are NOT returnable: Heavy Duty, Specialty & Electric Staplers, Paper Punches, Paper Trimmers, Legal Forms, Laminators, Maps, Markers, Technical Pens, Fountain Pens, Books, Airbrushes, Compressors, Electric Erasers, Presentation Binders & Pantographs.

 
Low price policy
Peck’s Office Plus - Guaranteed LOW PRICE Policy

At Peck’s we don’t play any funny games with our pricing the way the Mail Order, Superstores, and Big Boxes do. Did you ever notice, for example, that these types of office supply operators tend to have different priced versions of the very same catalogs?! And, the price on-line was different from what you got on the mailer and what you saw in the store? You see, to our competitors, pricing is a numbers game to make you think they are cheaper. At Peck’s giving you good prices is just part of what we do for our customers every day, and every year, and every decade. 78 years, and counting, actually. Proving to our Customers that we have competitive pricing is very important to us. Shop and Buy with confidence. When you come to us for our superior service, you will also get the right price. WE GUARANTEE IT.

We wouldn’t have lasted this long otherwise.

Here are some particulars of our Low Price Guarantee Policy we want you to know about:

1.) This Low Price Guarantee applies to the identical product, brand name, and quantity. We will meet or beat the advertised price within 30 days of purchase, providing that the price can be verified with an advertisement, flyer or on-line. The item advertised must be in-stock.

2.) This Policy does not apply to manufacturer’s rebates, closeouts or floor samples, one-of-a-kind or limited quantity items, bonus offers, free offers, bundled products, refurbished products, going-out-of-business offers, or typographical errors.

3.) The Low Price Guarantee applies to the final cost of the item to you. Shipping & Handling Charges that may be imposed by some of our competitors are factored in when making a fair comparison.

4.) When it comes to Office Furniture this Low Price Guarantee Policy pertains to the final Delivered Price for the exact Brand and Model Number. Our delivered prices include INSIDE DELIVERY, UN-BOXING of all PRE-ASSEMBLED FURNITURE, AND PUTTING THE ITEM IN PLACE (Assembly for RTA Ready-to-Assemble Furniture, and carry furniture up or down steps requires an extra labor charge which is quoted separately– Low Price Guarantee still applies on an equal and fair basis).

5.) This Low Price Guarantee Policy applies only to business that Peck’s Office Plus competes with directly, (i.e. Staples, Office Max). Wholesale Clubs, Catalog Showrooms etc. are not included.

Informative and Useful Links

For More Information on what sets us apart from our competitors, CLICK on the Informative Links below.